Center for Family Health - 165 Plank Road, Sycamore

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Reviews about Center for Family Health

• D W
  ★ ★ ★ ★ ☆
  During the past two months, I have been to this location three times for follow-up appointments for my daughter and I have called at least three times to set up appointments, as well as one call to cancel a scheduled appointment. I can say that all of my experiences thus far have been positive. Both on the phone and in person, all staff with whom I have dealt have been courteous and professional. Each visit we have arrived 5 minutes before our scheduled appointment and we have not had to wait for more than 10 minutes past the appointment time before being ushered back to the exam room. I understand that the delay is most likely due to staff taking the time to properly assist the patient(s) before us. During our appointments, the medical provider—Nurse Practitioner Jennifer Calderala each time I was there—has given us as much time as we needed and made sure we understood everything she was telling us. (My daughter and wife saw a different medical provider on their first visit and they were pleased with her care, also.) In the past, at a different, non-affiliated health care facility, I have had the experience of knowing you were being rush-treated by the doctor because you were allotted 10 minutes and that was all you were going to get. Not here, I am happy to say. The Center for Family Health is our assigned provider after my daughter’s previous pediatrician retired, and I was wary of the facility before her first appointment after reading other reviews. Since what we have seen has been very different from what others have commented on here, I felt it important to share what we have experienced.
• Sean Crowe
  ★ ★ ★ ★ ☆
  There are a lot of bad reviews about this place, and while this place ins't the best experience, I wouldn't say it was a bad experience.
  
  You can tell that this place is really geared towards Spanish speaking clients. Almost everybody (except some of the doctors) speaks both Spanish and English. So if you know someone who doesn't know much English, but can speak Spanish, they would feel comfortable at this clinic.
  
  As some reviewers have pointed out, they will cancel your appointment if you don't show up 15 minutes early. What those reviewers don't tell you is that they let you know this policy when you make an appointment. So it's not like a secret that gets sprung on you at the very last minute. Even so, I would suggest getting there earlier than 15 minutes because you might have to wait for the person in front of you to finish checking in.
  
  Speaking of waiting; the wait time can be pretty long. I will usually wait 10 - 15 minutes in the waiting room (not counting me being 15 minutes early), and then another 20 - 30 minutes in the medical room. Like most clinics, the earlier you make your appointment the less the wait time will be.
  
  Everyone has been very nice at the clinic. I haven't had any bad experiences with the staff, as other reviewers have said. Anytime I had some special need, like my son having allergies, the doctors gave me a referral to another doctor who specializes in that field.
  
  My entire family goes to this clinic, so I've probably been to this clinic roughly 30 times. In all those times, the experience wasn't bad, it wasn't good, it was just okay.

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• Dr. Hina Nawab, MD

  Establishment, Health, Doctor

  165 Plank Road, Sycamore, IL 60178

  +1 815-752-3253

  kishfamilyhealth.org
• Dr. David H. Sui, MD

  Establishment, Health, Doctor

  165 Plank Road, Sycamore, IL 60178

  +1 815-758-8671

  kpgcares.org
• Microbyte Solutions

  Establishment

  14339 Plank Road, Sycamore, IL 60178

  +1 815-899-9988
• KishHealth System Physician Group

  Establishment, Health, Doctor

  165 Plank Road, Sycamore, IL 60178

  +1 815-752-3253

  kpgcares.org
• Dr. Radha K. Upputuri, MD

  Establishment, Health, Doctor

  165 Plank Road, Sycamore, IL 60178

  +1 815-758-8671

  kpgcares.org
• KishHealth System Laboratories at the Center for Family Health

  Establishment, Health

  165 Plank Road, Sycamore, IL 60178

  +1 815-752-3253

  kishhealth.org