Pro Nails - 1170 Dekalb Avenue #103, Sycamore

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Reviews about Pro Nails

• Cassandra Cimarusti
  ★ ☆ ☆ ☆ ☆
  The minute I sat down in that chair I should of listened to my instincts and left. The guy that did my nails definitely did not prep my nails correctly for a full set to begin with. I asked if he could shape my nails stiletto style and he told me it would cost an extra $7 which is a joke because I've never been charged by anyone in the 18 years I've been getting my nails done for shaping a full set of nails. I had my nails done one day prior to leaving for my vacation and in less than one week I had 3 nails lift while out of town. When I returned from my trip I called them and told the owner that I was unhappy with my set of nails and that several nails had already been lifting in less than a week...he told me to come in so they could fix it, which is what they should say. When I got there, the owner actually had the nerve to tell me that I've been too rough on my nails and that's why they are lifting. Are you kidding me?! Definitely not the case because I've had acrylics done for years and I've never had this many problems with them EVER! I asked him to fix a 4th nail that I felt was lifting and he wouldn't even fix it, he told me "just don't bend it." So then they proceed to tell me that they couldn't find the polish color that was originally on my nails and they made me pay for a color change as well, I was furious! Only 2 days after returning for a second time, more nails started to lift! I'm beyond unhappy with my experience and I will never return to this salon again....what a rip off!!!

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